You are not one tool away from righting the ship
Most mid-market companies don’t have a technology problem. They have a decision making problem which shows up in IT.
Manual input between systems. Stalled projects. The IT team is working overtime and burnt out. Business needs are not being met. IT does not have the same governance and operating model the business applies to Finance and Accounting.
At some point leadership stops believing IT can handle what's coming. That moment is expensive.
I’m Will Stuck
The non-IT, IT Guy
For 20 years I've sat between the business and IT. Translating what the business actually needs into work IT can deliver and translating IT back to the leadership so they can make informed decisions.
My work has spanned manufacturing, healthcare, construction and professional services. Some companies were growing fast, other companies IT had become a drag on growth.
None of them were one tool away from righting the ship. They all need an IT operating model that enables decision making and clear direction.
The Quadrant
Most IT prioritization conversations start with the wrong question. What does IT need to work on next? That question opens a technical rabbit hole that loses the business before it starts.
The Quadrant starts with business needs. Which business processes are most important to how this company operates? Which of those processes are actually working?
Those are different questions. The answers lead to technology decisions rooted in business needs.
The Quadrant maps your core business processes on two axes, how important each process is to the business, and how well it is actually working today. The result is a visual that gives every person in the room the same picture at the same time. For many leadership teams it is the first time they have ever had that conversation.
What changes when leadership sees The Quadrant: IT priorities stop being negotiated and start being decided. Spending gets connected to business outcomes rather than urgency. The goal is to improve high importance process from low maturity to high maturity. From the Fix First quadrant to the Protect quadrant.
This is not a technology assessment. It is a business conversation which provides direction and focus to your IT Team.
IT begins to deliver to their abilities. The business begins to trust IT again.
How we work together
1 - IT Accelerator
For the organization ready to build the operating model.
The full engagement. The Quadrant is built with your teams through facilitated sessions, not just interviews. A roadmap your organization owns. The governance structure that makes IT a business accelerator rather than a cost center.
Investment: $18,000*
*IT Rapid Diagnostic investment credited toward the full Accelerator.
Not sure if you're ready for the full Accelerator? Let's talk first. Some organizations benefit from a more targeted starting point. We can figure out what's right for your situation before you commit to anything.
2 -Strategic IT Advisor
For the organization that has the operating model and needs a strategic partner to sustain it.
Monthly advisory retainer. Executive strategy sessions. Quarterly roadmap reviews. Decision support on major vendor proposals, architecture decisions, and organizational changes. I advise at the strategy layer, not during execution.
Investment: $6,000 - $10,000/month
The Work
They Knew the Story. They Had Forgotten What It Meant.
The fundraising plan wasn't the problem. The organization had lost its fight. Three years later they had doubled their budget and rediscovered what made them worth fighting for.
Community Services Organization, Pacific Northwest
The Dumpster Was on Fire. Nobody Had Noticed.
The CFO didn't call because IT was broken. He called because he'd stopped getting straight answers about what was actually wrong. That's usually what the call is really about.
$90M Manufacturer, Pacific Northwest
Tired of scrappy IT, let’s chat